Credit Assistance Network Review
Credit Assistance Network Inc. is based in West Palm Beach, Florida, and has been in business since 2004. Credit Assistance Network is a privately held corporation, incorporated in Florida. Credit Assistance Network has been an Accredited Business with the Better Business Bureau since 2005 and has an A+ BBB rating.
Credit Assistance Network distinguishes itself from credit repair companies by emphasizing that it specializes in credit improvement. This means that Credit Assistance Network’s program and process are designed to address any credit related problem. The company focuses primarily on assisting people with all aspects of credit improvement, including credit, debt or loan related.
Similar to other companies that work to improve a person’s credit, Credit Assistance Network taps into the expertise of its staff, its familiarity with credit laws and its vast knowledge on how the system works to assist individuals with the process of credit improvement. Credit Assistance Network points out that everyone has different circumstances, which is why the company gives every client special attention and a customized credit improvement strategy.
Credit Assistance Network’s Organization
Headquartered in West Palm Beach, Credit Assistance Network employs between 11 and 50 employees, according to its LinkedIn profile. The staff is comprised of consumer credit, debt and financial experts. Only certified credit specialists work on your case. Credit Assistance Network is a member of the National Association of Credit Services Organizations.
Exactly What Do They Do?
Credit Assistance Network will:
1. review your credit reports and provide consultation with a trained credit specialist
2. create and mail custom dispute letters to the 3 credit bureaus
3. review credit bureau responses and, if warranted, file complaints with appropriate agencies
4. conduct credit interventions based on responses from credit bureaus
5. review results and determine appropriate course of action, which often includes repeating credit improvement process until all inaccuracies, questionable items, unverifiable items and outdated information on your credit reports are rectified.
The above process may differ from client to client depending on the extent of their situation. If your credit has not been restored after the first credit improvement cycle, Credit Assistance Network repeats its credit improvement process, taking a more aggressive dispute approach with the credit bureaus. The cycle is repeated as many times as necessary until your credit reports are free of mistakes, inaccuracies, duplicates and false negative information.
One Service Level
With Credit Assistance Network, the process begins with a free credit analysis. The company points out that not everyone qualifies for its program. The purpose of the credit analysis is for Credit Assistance Network to gain an understanding of your credit and goals. If you qualify for the program, there is a one time upfront setup fee of $145. After the credit improvement service starts, a $95 per month fee applies. There is a 20% discount if a spouse or friend enrolls with you. Enrolling in Credit Assistance Network is pay as you go, which means you can cancel at any time.
If you do not qualify for the Credit Assistance Network program, the company will provide you with resources that may better suit your situation.
Credit Assistance Network’s credit improvement process includes up to 45 credit report items disputed per monthly cycle and dispute frequency every 30 days. In addition to the credit improvement process noted above, Credit Assistance Network also includes in its monthly fee the following services: complaint filing with regulatory agencies; debt validation; public record disputes; direct creditor interventions; identity theft resolution; ChexSystems resolutions pertaining to negative information listed on your bank accounts; debt settlement assistance; credit rebuilding assistance, including free referrals to lenders, banks, mortgage brokers and auto dealerships; and one on one credit building coaching.
100% Guarantee
Credit Assistance Network offers a 100% performance guarantee that states “your credit reports will improve or your money back.” In addition, the company has a customer satisfaction guarantee. In a statement on its website from Corey Gray, the CEO of Credit Assistance Network, he personally guarantees that every client “receives the highest level of service and individualized attention. I will make sure you are completely satisfied. That’s my guarantee and I stand behind it.”
Credit Assistance Network provides a service for people who do not have the time or patience to deal with the slow process of removing inaccurate information on their credit reports. Credit Assistance Network has the experience to be persistence and pressure creditors and the credit bureaus to resolve credit issues in compliance with consumer protection laws.
Refund Policy
If you are not satisfied with the end result, Credit Assistance Network will refund your money according to its risk-free guarantee. However, the Credit Assistance Network website emphasizes that you are responsible for forwarding responses from creditors and credit bureaus to Credit Assistance Network as part of the service agreement. The company also clarifies that it can only guarantee credit improvements for incorrect information on your credit reports.
Keep in mind that it is your responsibility to monitor activity on your account and to track the progress Credit Assistance Network is making towards improving your credit. Furthermore, Credit Assistance Network makes no promises regarding how long it will take before you see improvements in your credit reports.